Privacy Notice

Who are we

Aviaire Limited is a Limited Company registered at Newlands, Sion Hill, Bath BA1 2UW.

We operate as a Data Controller for the information you provide to us.


Taking your Data Protection seriously

We have reviewed and updated our responsibilities and procedures with respect to the General Data Protection Regulation (EU) 2016 / 679 (GDPR) and have updated this Privacy Notice accordingly.


Information We Collect

Some information that we may collect from you is linked to non-personal identifiers such as anonymous User IDs or device IDs and does not enable you to be identified as an individual in the offline world (“Non-Personal Information”).

Such Non-Personal Information includes things like your browser type, the type of device you are using, access times, the features or functionality you selected whilst using the Aviaire website and your general geographic location.

Where necessary, we also collect information from you that does enable you to be identified as an individual, for example such as your name and address, email address, and payment details (“Personal Information”).

In order to minimise the impact on your privacy, we will never knowingly collect more Personal Data than is strictly necessary. Information will be provided voluntarily by you e.g. when you register for information, make a purchase or when you communicate with us by any means, whether by phone, email, letter, face to face or via our website.


Purpose for processing

We collect personal data required to fulfil our services to you in as detailed in your instruction to us. Example of the data we are required to collect: name, address, contact details.

In addition to this we may use the information for one of more of the following purposes:

  • To provide information to you that you request from us relating to our services
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information
  • To inform you of any changes to our website, services or goods and products
  • If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.


Source of your data

We receive information about you from you. We do not receive or buy in lists of personal data from other sources.


Recipients of your data

We do not pass on your information to any other party unless required to do so by law or as instructed or agreed by you.

Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information and/or support regarding related goods and services which we believe may interest to you or are required as part of a support contract.

Where sharing with a third party does happen, Aviaire ensures detailed agreements are put in place that require such third parties to use data only in accordance with this policy and the purposes set out above.

Where such consent has been provided it can be withdrawn by you at any time.

Third Party Links

On occasion we include links to third parties on our website or in correspondence to you. Where we provide a link, it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before you send them any personal data.


Automated decision making

We do not undertake any automated decision making using your data, nor do we use your data for profiling or any other investigative purposes.


Security of your data

We have taken all reasonable steps to ensure that we follow good industry practice and that adequate technical and organisational measures are in place to protect the security of your data. No personal data is stored in locations other than in the EEA.

By providing your personal data to us, you agree to this storing process. We will only store your personal data for as long as necessary. If there is no need to hold your data then your personal information will be erased accordingly.


Your rights under GDPR

You are entitled to ask about the data that is held about you. This is called a Subject Access Request (SAR) and to request a copy of your data please apply by post to the Data Controller, Aviaire Limited, Newlands, Sion Hill, Bath, BA1 2UW outlining the nature of your request and your business relationship with Aviaire Limited.

The law also gives you a right to ask us to stop sending you marketing communications using your data.

In addition, the GDPR provides rights for individuals. If you would like to exercise any of your rights under GDPR, please contact the Data Controller, Aviaire Limited, Newlands, Sion Hill, Bath, BA1 2UW.


Contacting us

If you have any questions about the protection of your data, please contact the Data Controller, Aviaire Limited, Newlands, Sion Hill, Bath, BA1 2UW. We will endeavour to answer all your questions quickly and transparently, however if you are not satisfied you have the right to complain to the Information Commissioners Office (ICO) about our handling of your request about the protection of your data. Follow this link to report a concern to the ICO: